If the recipient uses an email client that supports responding to read receipts, you should receive notification when the message is read or deleted unread, provided it's not filtered out by antispam software. If the server doesn't support returning receipts, Office 365 generates a message that the message was handed off to the server and Office 365 doesn't know what happened to it. A 'deleted unread' receipt tells you that the recipient deleted a copy of the message without marking it Read, it does not guarantee they didn't read it without marking it read.ĭelivery receipts, if supported, will tell you the message made it to the recipient's mailbox. If the recipient reads it using a client that does not support receipts or has an option to not return receipts, you won't get one back.
The read receipt only tells you that the recipient marked the message read. Neither receipt option will guarantee you that the message was placed in the Inbox or read. If you have better programs that we do not review in this post, please do not hesitate to leave a comment below.
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Not all email clients can return read receipts and recipients usually have the option to not return one. The latest version is only available on Mac OS X 10.6.6 and later Conclusion.
If you are not familiar with receipts (because Outlook for Mac did not support it), receipts are notification that the message was received or read. The option to request read and/or delivery receipts is on the compose mail Options ribbon and Draft menu.
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